Frequently asked Questions
Is the Astronel website secure?
Yes, Astronel ensures that both the website and payment processes are completely secure. Our platform is validated by thousands of clients and certified by banks, ensuring that your personal and payment information is protected.
How is my confidentiality maintained during astrology readings?
We prioritize your privacy and confidentiality. The psychic consultants on Astronel do not share your data with the platform or any third parties. All exchanges between you and the psychic are 100% anonymous and confidential.
Is the Astronel platform available 24/7?
Yes, Astronel is available 24/7. You can access our astrology readings and other services at any time that suits you, ensuring you always have support when you need it.
Can I use my purchased minutes with any psychic or consultant on the platform?
Absolutely. The minutes package you buy can be used with any psychic or consultant on Astronel. This flexibility allows you to choose the psychic that best meets your needs at any given time.
Is the 10-minute free offer truly free?
Yes, the 10-minute free offer is completely free, with no credit card required. This allows you to experience our astrology services without any financial commitment, giving you a taste of what Astronel has to offer.
Do I need to subscribe to use Astronel's services?
No, there is no subscription required to use Astronel's services. You only pay for what you purchase, allowing you to control your spending and use our services as needed.
How do the consultants on Astronel provide readings?
Our consultants provide readings exclusively through chat. This ensures a convenient, private, and accessible way for you to receive guidance from our astrology experts.
Can I schedule a specific time with a psychic?
Yes, if you need a specific time for your reading, our psychics will do their best to arrange their schedules to be available for you. Most of the time, you can simply log on to the platform and speak with them directly.
When a specific psychic is available ?
Our Master and Psychic are available most of the time. When you want to chat with them our system send them a message and most of the time they are able to connect immediatly.
